Tariff Surcharge Update
We are aware of the announcement that the elimination of the de minimis exemption for China has been rescinded. Our freight carriers have confirmed that the de minimis exemption has been restored, so we are very pleased to advise we will NOT be implementing the 10% tariff surcharge today, Monday February 10th. Although we are still facing higher tariffs, we thought it best to also remove all previously announced price increases at this time. To be specific, in addition to suspending the 10% tariff surcharge, we will NOT be implementing:
Given the uncertainty and confusion, we have made the decision to absorb the extra tariff cost for the immediate future and let the dust settle. We will continue to monitor the situation as we believe there is still the intention to remove the exemption at some point in the future and if that happens, we may need to implement the surcharge with immediate effect. We truly appreciate your patience with us in this very confusing time and your continued support. Chris John President | Pro Design LLC
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Tariff Surcharge
Effective 02/10/2025 Earlier this week, the US Government enacted tariff changes that have a very significant impact on Pro Design. While the addition of 10% tariffs on product from China was important, the much bigger issue for us was the elimination of the $800 de minimis exemption. De minimis refers to a threshold value, below which goods can be imported without duties and tariffs. This exemption had shielded us from most of the impact of tariffs for the past few years and allowed us to keep our prices very competitive. As of February 4th, tariffs and duties are now being applied to all orders and this imposes immediate and very significant extra costs to our business. Duties and tariffs vary from 28% additional costs on fabric shades to 42% on bamboo shades. In order to overcome this challenge and remain a strong and supportive partner to you, we must make changes. Below I have outlined the short-term changes we are making to help us mitigate some of the tariffs and duties, and some of the longer-term opportunities that we are exploring. To offset these new costs, we negotiated with our factories, and they have agreed to work with us on lowering some prices. Additionally, we will be reducing our internal Pro Design costs. Lastly, we are reluctantly forced to apply a 10% tariff surcharge to all new orders, with effect from February 10th. Please note that this new surcharge will only apply to our US business and only to products shipped from China, so our Dual Sheer Shades will not be surcharged. The 5% price increase and $2 freight increase we announced for April 1st, will not now be implemented for US customers, but will go ahead in Canada. Dual Sheer Shades will be increased only by the 3% already announced, for both US and Canadian customers. While we recognize the surcharge is not ideal, these collective efforts allow us to continue to support you with the same quality and service levels. As we look ahead, there are longer-term potential cost-saving options. We are actively evaluating production outside of China, but this is not a short-term process, when we have extensive product lines, with exclusive and design-led fabric options and high levels of production support. This change in how we import and clear our products through customs does also open up new freight options, which may allow us to lower costs, and which are now an area of immediate focus. We understand that this surcharge represents a change to your business, but we hope that the extensive reporting of these tariff changes and their impact to the economy as a whole, will mean that this adjustment will not come as too much of a surprise to your customers. We are also confident that this change will help us continue to offer you same level of service and support as we have in the past, and we have a strong program of investment in new products and opportunities, which we feel will offer you compelling new opportunities in the future. Thank you for your understanding and continued support. Chris John President | Pro Design LLC Production Times
Chinese New Year is January 29, 2025. While our factories will observe the holiday, they are working hard to ensure minimal disruptions in production times. We do not expect to see significant delays. Production times are expected but not guaranteed. Production times are estimated for the time it will take your order to ship from our factory after it has been placed. They do not include transit time for delivery. We will continue to provide confirmation updates on existing orders should their production time be affected by this delay. Please remember to check the Franchisee Toolkit on our website for the most up-to-date production times for each of our product categories. >> View Current Production Times 2025 Inspired Shades Promotions
We are excited to offer promotions for our shade and drapery programs through 2025. See our full schedule below. 10% Off All Orders* Dates: 03/01/2025 - 03/31/2025 Collections: All Collections *Available for 2025 Convention Attendees Only 10% Off Motorization* Dates: 04/01/2025 - 09/30/2025 Collections: All Collections *Applies to the cost of motorization for both Inspired Shades and Smart Home Collection motors and accessories. 50% Off Hubs* Dates: 07/01/2025 - 09/30/2025 Collection: All Collections *Applies for both Inspired Shades and Smart Home Collection. 10% Off Drapery Panels Dates: 10/01/2025 - 12/31/2025 Collection: Drapery Panel Collection 2025 Inspired Shades Promotions
We are excited to offer promotions for our shade and drapery programs through 2025. See our full schedule below. Free Cordless Upgrades Dates: 01/01/2025 - 12/31/2025 Collection: Roller Shade Collection 10% Off All Orders* Dates: 03/01/2025 - 03/31/2025 Collections: All Collections *Available for 2025 Convention Attendees Only 10% Off Motorization* Dates: 04/01/2025 - 09/30/2025 Collections: All Collections *Applies to the cost of motorization for both Inspired Shades and Smart Home Collection motors and accessories. 50% Off Hubs* Dates: 07/01/2025 - 09/30/2025 Collection: All Collections *Applies for both Inspired Shades and Smart Home Collection. 10% Off Drapery Panels Dates: 10/01/2025 - 12/31/2025 Collection: Drapery Panel Collection Single Shade Maximum Length Natural Roller Shade Collection We are pleased to announce that we have extended the maximum length for most Natural Roller Shade fabrics to 108”. See the Materials Reference table in your product guide to see applicable patterns. This change applies for single shades only. Double shades will remain available with a 96" maximum length. Open Roll Shades - Bracket Covers
We have also adjusted the programming for open roll shades to make it clearer when bracket covers will be added. If you have a current open quote in Touchpoint for a Natural Roller Shade order with open roll brackets, please revalidate the quote before sending the order through to ensure it aligns with the new programming. We apologize for the inconvenience this causes. Product Guides Product guides have been updated to reflect this change and can be downloaded on the Inspired Shades Website. >> Download Product Guides Password to access: inspiredtoolkit Our collections will begin using the Push 15 remote for Smart Home Collection motorized shades starting December 3, 2024. This change applies for all our shade collections. ![]() Remote Options We will offer the black and white Push 15 remotes. The new remotes have the same price as the current multi channel remotes Product Guides Product guides have been updated to reflect this change and can be downloaded on the Inspired Shades Website >> Download Product Guide Password to access: inspiredtoolkit We are pleased to announce we will be launching a new sliding panel system for orders starting December 3, 2024.
Our new system uses Coulisse Absolute Sliding Panel hardware. There is no price increase for this new system. The system uses improved hardware for better installation and operation. Panels glide more smoothly on the new track, ensuring easy passage. Download our product feature for more details. >> Absolute Sliding Panels Product Feature Sliding Panel Visualizer With this update, we are also introducing our sliding panel visualizer. The visualizer can be used to see the proportions and scale on your sliding panel. Follow the link below to access the visualizer. >> www.Inspired-Shades.com/Sliding-Panel-Visualizer Product Guides Product guides have been updated to reflect this addition and can be downloaded on the Inspired Shades Website. Sliding Panels are available for our Roller Shade, Natural Shade, and Natural Roller Shade Collections. >> Download Product Guide Password to access: inspiredtoolkit Remake Orders
Our customer service team is now accepting remake orders over the phone! By calling in and placing remakes with a member of our team, you’ll receive your confirmation number instantly. Please note we will continue to offer the option to submit remake requests through text or email as well. Phone: (330) 562-0023, (888) 482-4082 (9AM - 5PM EST) Text Line: (330) 294-9878 Email: [email protected] Telescoping drapery rods, rod installation brackets, and drapery rings will be available to order with our drapery panel collection starting November 4, 2024. Available Options Colors: Black, Brass, Pewter, and Silver Sizes: 28” - 48”, 48” - 72”, 72” - 84”, and 84” - 100” Black, Brass, Pewter, Silver Hardware Orders Include
When ordering drapery hardware, your order will include everything you need to install the rods and panels. 28” - 48” and 48” - 72” rods will include two installation brackets. 72” - 84” and 84” - 100” rods will include three installation brackets. Pinch Pleat and Ring Ready panels include the number of rings required to install the panel to the rod. How to Order Place orders under the Inspired Shades Drapery Panels with Hardware product in your ordering system. Drapery hardware is only available to order with drapery panels and is not available to order separately. Drapery panels and hardware are placed on the same line item in your ordering system. Each line item will include one rod. Line quantity should equal the number of panels being installed to the rod. Product Guide and Product Feature Product guides have been updated to reflect this addition and can be downloaded on the Inspired Shades Website. Find information for Drapery Panels with hardware starting on page 26 in your product guide. >> Download Product Guide >> CA Download Product Guide Password to access: inspiredtoolkit Download our Product Feature for easy reference on our hardware option. >> Download Product Feature A Note on Our Hardware Option Our hardware was selected to provide options for the most common sizes and requests we've seen for our drapery panels. There are some limitations and weight restrictions for our hardware, which are outlined in the product guide. For applications that require hardware customization outside of what we offer, please consider ordering from the Aria Collection by Rowley Company. |
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