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Motorized Idle End - Motor Noise Issue

9/29/2023

2 Comments

 
It has come to our attention that there have been increasing noise issues with our motorized roller shades, and we have been working with our factory to find a solution. 

We found that a frequent cause of noise was from our idle end, which has a spring-loaded pin. We found the connection of the pin to the bracket could cause a grinding or squeaking noise when the shade is in operation. 

We are now using a new idle end for motorized roller shades in a cassette. The new idle end is installed to the cassette on a shelf rather than by inserting the spring-loaded pin. With the new idle end, we expect to see a reduction in noise issues for shades in cassettes. 

Thank you for offering feedback for our collections and for allowing us to constantly improve. 

Note: The new idle end is being used in cassette shades only and will not affect our shade installation method. ​
Picture
​New Idle End and Idle Side Bracket
cassette shades only
2 Comments
Robert Allen
12/6/2024 01:56:38 pm

Is Inspired Shades providing a "fix" to this issue? How can it be repaired? Thank you.

Reply
Rebekah
12/6/2024 02:14:11 pm

Hi Robert,

The issue has been corrected with the new idle end described in this post. We are no longer having issues with noise on motorized shades.

Thanks!
Rebekah

Reply



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  • Home
    • About
  • Collections
    • Roller Shades
    • Dual Sheer Shades
    • Natural Shades
    • Natural Roller Shades
    • Fabric Roman Shades
    • Drapery Panels
  • Franchisee Toolkit
  • Account Inquiry